Via Software Update, Apple yesterday released a slew of firmware updates addressing performance and reliability of all Core 2 Duo and Xeon Macs and fixing issues with Boot Camp. There’s very little information available at this time definitively showing what exactly these updates do. My guess is that they will disable any Boot Camp beta installations on Leopard’s release date (per the End User License Agreement, or EULA), fix some of the few remaining issues with Boot Camp, and make last-minute adjustments for Leopard.

Whenever firmware updates are released, Jon and I take heaps of tech support calls from customers who need help applying the updates, or resuscitating their computers after a firmware update fails.

Clear, step-by-step instructions for installation will be presented on-screen once the update is ready for installation. I recommend that you print these instructions before proceeding with the update. Additionally, you should burn yourself a copy of the latest Firmware Restoration CD, available here: http://www.apple.com/support/downloads/firmwarerestorationcd14.html

If, for whatever reason, the firmware installation fails, you may use the Firmware Restoration CD to bring yourself back to where you were, and try again to apply the update. Almost 100% of the time, firmware updates are installed quickly and without issues. In a tiny fraction of cases, the firmware installation will fail, and the firmware restoration will fail. If that’s the case, don’t bother waiting on hold with Apple—give us a ring, or just bring your computer to one of our stores—and we will replace your logic board post haste.

If you’re not close to us, you can find authorized service providers near your home here: http://www.apple.com/buy/locator/service/

Via Matt.

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  • LoganApril 17, 2008 at 11:41 am

    Hmm, You make a good point. Also, you may have an idea for the next reality show.
    Survivor- Washington DC hosted by Howard Dean

  • ESApril 17, 2008 at 2:11 pm

    OMG!!! Did you see what Obama was wearing?!? I heard Hillary had botox last year. Etc etc. You have a good pint here. Pretty soon the White House will be featured on the next MTV Cribs.

  • GWApril 17, 2008 at 11:51 pm

    Oddly enough, ABC & Charlie admitted to complaints just like yours tonight. But hey, unless you’re talking BBC News, or NPR, broadcast news is just the entertainment biz, not news. Print still rules that stuff, with a few insane exceptions (Washington Times, the rag in Manchester, NH).

  • GWApril 18, 2008 at 9:22 am

    Friday’s Philadelphia Inquirer has a page one story echoing your comments. Better, in its letters to the editors, John C. Bogle, former chairman of the National Constitution Center and the founder of the investment firm Vanguard, blasts ABC’s work on the debate. You are in excellent company!