User Tips Library
From Art Hendrickson
Every Mac user should know how to get help or research an issue when something goes awry with the normal operation of one’s computer.
I often refer people to the Apple Support Discussion Forum when giving tech support. There’s an enormous quantity of information available under quite a few categories, such as various hardware, software, or extras.
I just found one more section that’s Mac users listing tips for common problems for anyone to read;
http://discussions.apple.com/forum.jspa?forumID=599
Rather than people posting questions and waiting for responses, this area of the Apple Discussions Forum website (called the User Tips Library) is a collection of solutions for people to browse through. At the time this blog was keyed, there were at least 500 different tips posted.
Check it out!
A.
thanks for your tips ,i will try it