We have not run into too many cases of ransomeware on Macs but not only is it common on PCs, it has made it into plot lines of shows like Homeland on Showtime. Once your files are held hostage it is too late so it is best to be informed.

Malware makes headlines regularly these days, and although Macs are targeted far less than Windows PCs, Mac users still need to remain vigilant. A particularly serious type of malware is called “ransomware” because once it infects your computer, it encrypts all your files and holds them for ransom.

Luckily, despite the virulence of ransomware in the Windows world, where there have been major infections of CryptoWall and WannaCry, only a few pieces of ransomware have been directed at Mac users:

*The first, called FileCoder, was discovered in 2014. When security researchers looked into its code, they discovered that it was incomplete, and posed no threat at the time.

*The first fully functional ransomware for the Mac appeared in 2016, a bit of nastiness called KeRanger. It hid inside an infected version of the open source Transmission BitTorrent client and was properly signed so it could circumvent Apple’s Gatekeeper protections. As many as 6500 people may have been infected by KeRanger before Apple revoked the relevant certificate and updated macOS’s XProtect anti-malware technology to block it.

*In 2017, researchers discovered another piece of ransomware, called Patcher, which purported to help users download pirated copies of Adobe Premiere and Microsoft Office 2016. According to its Bitcoin wallet, no one had paid the ransom, which was good, since it had no way of decrypting the files it had encrypted.

Realistically, don’t worry too much. But it’s likely that malware authors will unleash additional Mac ransomware packages in the future, so we encourage you to be aware, informed, and prepared.

First, let’s explain a few key terms and technologies. Apple’s Gatekeeper technology protects your Mac from malware by letting you launch only apps downloaded from the Mac App Store, or those that are signed by developers who have a Developer ID from Apple. Since malware won’t come from legitimate developers (and Apple can revoke stolen signatures), Gatekeeper protects you from most malware. However, you can override Gatekeeper’s protections to run an unsigned app. Do this only for apps from trusted developers. Even if you never override Gatekeeper, be careful what you download.

Apple’s XProtect technology takes a more focused approach, checking every new app against a relatively short list of known malware and preventing apps on that list from launching. Make sure to leave the “Install system data files and security updates” checkbox selected in System Preferences > App Store. That ensures that you’ll get XProtect updates. Similarly, install macOS updates and security updates soon after they’re released to make sure you’re protected against newly discovered vulnerabilities that malware could exploit.

Although regular backups with Time Machine are usually helpful, KeRanger tried to encrypt Time Machine backup files to prevent users from recovering their data that way. Similarly, a bootable duplicate updated automatically by SuperDuper or Carbon Copy Cloner could end up replacing good files with encrypted ones from a ransomware-infected Mac, or a future piece of ransomware could try to encrypt other mounted backup disks as well.

The best protection against ransomware is a versioned backup made to a destination that can be accessed only through the backup app, such as an Internet backup service like Backblaze (home and business) or CrashPlan (business only). The beauty of such backups is that you can restore files from before the ransomware encrypted them. Of course, that assumes you’ve been backing up all along.

If you ever are infected with ransomware, don’t panic, and don’t pay the ransom right away. Contact us so we can help you work through your options, which might entail restoring from a backup or bringing files back from older cloud storage versions. There are even decryptors for some Windows ransomware packages, and such utilities might appear for hypothetical Mac ransomware as well.

To reiterate, there’s no reason to worry too much about ransomware on the Mac, but letting Apple’s XProtect keep itself up to date, staying current with macOS updates, and using an Internet backup service will likely protect you from what may come.

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I think I will be eating some seafood this weekend. Living here next to the ocean on a little island has some significant seafood advantages. It is hard for me to order seafood when I return to Vermont because I am so used to eating fish that had been in the ocean earlier in the day.

I am still on BMW tune-up for our spring ride to New Orleans this weekend.

Hey, catchers and pitchers have reported and spring trading is coming up! I already bought some tickets to see the Cubs play at the end of March in Miami!

Thank you for reading this issue of Kibbles and Bytes!

Your Kibbles & Bytes Team,

_Don, Emily & Mike

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We haven’t really written about AirPods that much here in Kibbles & Bytes because as soon as we get a few in stock they sell out. I expect a good quantity of them next week so I thought I would pass along a few AirPod tips. You probably have seen the AirPods sticking out of peoples ears, and, if you are like me, you wonder what the big deal is. Why have these been selling so fast, why can’t Apple make enough of them and why do those they use them love them?

AirPods are breakthrough wireless headphones that finally make wireless listening effortless and magical. Automatically on and always connected, AirPods are ready to go whenever you are. They’re powered by the custom Apple W1 chip and packed with technologies that bring power and simplicity to an amazingly small and light device. Industry-leading battery life and an always-ready charging case means you get more than 24 hours of listening in your pocket. And high-quality, efficient wireless combined with beam-forming, voice detecting microphones means AirPods sound fantastic whether you’re listening to music or doing the talking.

This instant automatic pairing with your devices is one of the coolest features. They sense when they are in your ear and pair instantly. Music pauses when you take one or both out of your ears and resumes when you put them back. You can listen to one or both or share with a friend.

It also puts Siri right in your ear. Double tab the AirPod and ask Siri to play Bob Marley, to crank up the volume or to get directions to that next meeting on your schedule. You can hear your incoming callers announced and simply double tap to answer or end the call.

Setting up the AirPods could not be simpler. One-tap setup with iPhone—just open the lid to the AirPod Case and hold it next to iPhone. After AirPods are connected to your iPhone, they’re automatically set up for your Apple Watch and for your iPad or Mac signed in to your iCloud account. Your iPhone and Apple Watch are simultaneously connected, and AirPods will automatically switch between them. You can also listen to audio on your Mac or iPad with a single click or tap.

The AirPods are very secure in your ear but should you lose them, you can use Find My iPhone to locate your AirPods, too.

Here are a few tips:

*Pairing your AirPods to your Apple TV*

At the main Apple TV screen, hold down on the Play/Pause button on the Siri Remote to bring up an interface that lets you select an audio source. Swipe down to your AirPods, click the main button on the remote, and a connection is established. If you’re using the Apple Remote app or the Control Center Apple TV Remote, you can long press on the Play/Pause button to bring up the audio menu.

*Checking your battery*

Information about the battery life of each earbud, as well as how much juice you have left in the charging case, can be immediately displayed by opening the case within a few inches of your phone. Once opened, a battery status menu indicates how much power you’ve got to work with. Or, let’s say you want to check it out on your Apple Watch. When using AirPods, open Control Center on your Apple Watch and tap the battery icon. In addition to displaying battery stats for your watch, you will also find stats for your AirPods.

*Pairing AirPods with a New iPhone*

Okay, so you bought that set of AirPods off of Craigslist and they are paired to some other person’s iPhone. How do you set them up for your iPhone. It is easy. Hold your iPhone near the AirPod case, open the case and you will be presented with a screen that tells you that these AirPods are not paired to your iPhone. You can click the “connect” button and it will tell you to press the button on the back of the AirPod case to pair them and just like that you are connected.

*Use Siri to Play Music*

To use Siri, double tap the AirPod. This wakes up Siri on the phone and the phone listens for your commands or questions through the AirPod mic. Users can also change the settings to make it play or pause music instead.

Here’s a list of some useful commands that you might want to use while listening to music.

Play “song name” or “podcast name”
Play “playlist names”
Lower or Raise volume 10% (or any percent you like)
Skip back/forward/to the next song
Skip back/forward 10 seconds or any number of seconds you want

*Make a phone call*

Sure Siri will announce your calls but what if you just want to call someone without taking your iPhone out of your pocket and dialing. AirPods have you covered. Simply double tap the AirPod and, just like with Apple CarPlay, you can ask Siri to “call the office” and you will be connected.

I really like the AirPods but they are not so practical for me since I wear hearing aids. On the other hand, if I want to watch TV while Grace is sleeping, the AirPods make that a cinch. Now, if Apple would just combine that hearing aid function….

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This week we honor Robert Smalls. Robert Smalls was born in Beaufort, South Carolina, on April 5, 1839 and worked as a house slave until the age of 12. In an arrangement typical of American slavery, Robert was sent by his owner to work as a deck hand in Charleston. All his wages went back to the owner.

In 1861 Smalls was hired as a deckhand on the Confederate transport steamer, Planter, captained by General Roswell Ripley, the commander of the Second Military District of South Carolina. The Planter was assigned the job of delivering armaments to the Confederate forts. On May 13, 1862, the crew of the Planter went ashore for the evening, leaving Smalls to guard the ship and its contents. Around midnight, Robert slipped the skipper’s jacket over his shoulders and ordered the other enslaved crewmembers to light the boilers. At 2 a.m., the CSS Planter eased into Charleston Harbor.

Smalls quietly directed the boat to a rendezvous point where he picked up his wife, Hannah, his children, and eight other enslaved people. The crew intended to fight to the death. The boat was loaded with 200 rounds of ammunition and five large guns, including a howitzer and a giant pivot gun. If cornered, they planned to dynamite the boiler.

Moonlight glinted off the water. Smalls raised the Confederate and Palmetto flags and pointed the boat at the open ocean. As the Planter approached the first checkpoint, Fort Johnson, Smalls began to pray, “Oh Lord, we entrust ourselves into thy hands.” He sounded a signal on the steam whistle and was waved through. The boat slipped deeper into the harbor.

As the boat approached Fort Sumter, Smalls adjusted the captain’s straw hat and leaned out the pilot-house window. He had watched Captain Relyea pass the fort dozens of times before. He had studied his body language. So Smalls stood on the deck, arms crossed, his face obscured by the hat’s brim and the night’s darkness.

At 4:15 a.m., the Planter sounded the steam whistle again. According to a report filed by the Committee on Naval Affairs, “The signal … was blown as coolly as if General Ripley [the commander of Charleston’s defense] was on board.”

The guards at Fort Sumter sounded their signal in return: “All right.”

The Planter successfully passed five Confederate gun batteries. Once outside of Fort Sumter’s cannon range, Smalls lowered the rebel flag and raised a white bed sheet. The Planter aimed for the Union blockade.

Smalls quickly became a folk hero. “If each one of the Generals in our army had displayed as much coolness and courage as [Smalls] did when he saluted the Rebel flag and steamed past the Rebel fort, by this time the Rebellion would have been among the things that were [past],” The New York Daily Tribune wrote. Navy Admiral S.F. Dupont would call Smalls “superior to any who have come into our lives.”

Meanwhile, in South Carolina, a $4000 bounty was placed on Smalls’s head. Smalls didn’t care. He was too busy enjoying the freedom and money that he had long been denied. A few weeks after surrendering the ship, the U.S. Congress awarded Smalls and his crew half of the Planter’s value. Smalls received $1500 and an audience with President Lincoln.

At one meeting with Lincoln, Smalls was joined by Frederick Douglass. The famed abolitionist implored the president to allow African-Americans to join the military—and convinced him that Smalls should lead the cause.

When he wasn’t fighting battles at sea, Smalls was fighting civil rights battles on land. In December 1864, Smalls was tossed out of an all-white streetcar in Philadelphia. Enraged, he used his budding fame to protest the segregation of public transit. Three years later, the streetcars of Philadelphia were integrated.

After the war, Smalls returned to South Carolina with the money he earned and bought his former owner’s house.

Not one to rest on his laurels, Smalls helped establish a local school board in Beaufort County and one of the first schools for black children in the region. Then he opened a store. In 1868, he ran for—and won—a seat in the South Carolina House of Representatives, then two years later in the state Senate. In 1872, he started a newspaper called The Southern Standard. And in 1874, he ran to become a representative in the U.S. Congress.

He won 80 percent of the vote.

During five nonconsecutive terms, Congressman Smalls pushed for legislation to desegregate the military and restaurants in Washington D.C. His work successfully led to the opening of the famous South Carolina marine base at Parris Island.

Robert Smalls, a true American hero!

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Winter is definitely over here in the Keys after last month’s frigid 59 degrees. It has warmed up again and another string of upper 70s and sunshine is in the forecast. Meanwhile, in Vermont, Emily couldn’t even drive her car the 3 miles to get to her house and had to have her husband come plow the way for her as good dump of snow hit Vermont.

Finally got my garden-shed-in-a-box delivered, and Grace and I will be seeing if two old fogies can put it together without any left over pieces.

Thank you so much for reading this issue of Kibbles & Bytes!

Your Kibbles & Bytes Team,

Don & Emily

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I know, you go to the big box store and the first thing they ask you is whether you want the “extended” warranty. I mean, I even get crank calls on my iPhone from people trying to sell me an extended warranty on my leased Chevy Volt.

Well, I am here to tell you once again that AppleCare+ is different and is an essential tool for your digital lifestyle. AppleCare+ is available for almost all Apple products whether that is your Mac, your Apple Watch or that new HomePod you will be buying from Small Dog as soon as Apple deems us worthy to carry it.

In the case of your Mac, AppleCare+ extends your hardware coverage from 1-year, which comes with any new or Apple refurbished Mac, to 3-years. You also get 3-years of coverage if you opt for the Apple Watch Edition or Apple Watch Hermés.

For all the other Apple products, iPhone, iPad, Apple Watch, Apple TV and iPod touch the coverage takes that 1-year warranty and extends it to 2-years.

This longer hardware coverage is important because just about any repair to these devices is likely to cost way more than the cost of AppleCare+.

But it doesn’t stop there! One of the most useful and most used features of AppleCare+ is access to world-class Apple technical support. All new Apple products come with only 90-days of free support. After that you need to supply a credit card to even talk to anyone. With AppleCare+, you extend that free technical support for 2 or 3 years depending upon your device.

Need help backing up your data? Have questions about iOS security? AppleCare+ ensures you have someone to call 24/7.

But what about the + (plus)? It is AppleCare+ after all! The + covers accidental damage coverage to your Apple device, subject to a reasonable deductible. So many times customers bring us devices that got dropped, run over, had a wine experience, etc. In the past, we just would have to break the news that the device was toast and quote the replacement cost. Now with AppleCare+ accidental damage coverage, Apple allows up to two incidents of accidental damage and, for a reasonable fee, they will repair or replace the damaged device.

Oh, one more thing. AppleCare+ also allows for Express Replacement Service for your iPhone, iPad and Apple Watch. AppleCare+ will send you a replacement device right away and also include prepaid packaging to return the damaged device.

AppleCare+ is an essential tool and can reduce digital anxiety, too!

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